“We’re doing everything we can to make it easy to access care.” For UW Medicine’s IT Services team, who have published their strategies for others to share, disaster response starts with ensuring clinicians have the support they need to care for patients.
In an environment where panic has become the norm and the messaging has been inconsistent, CMIO CT Lin provides some sound wisdom about how to proceed, starting with something very simple.
From optimizing remote access solutions to partnering with infectious disease leaders to collect data, there are several ways in which CIOs can help keep the organization on track during a crisis, says David Chou.
The first step toward becoming a digital-centric organization? Creating a roadmap detailing “how we’re going to enable consumers to drive their own healthcare, improve access, and provide ease and convenience,” says CIO William Walders.
The most sophisticated cybersecurity solutions on the market can’t keep data safe unless the right processes are in place, which includes consistent education and effective communication, say our panelists. “It’s not about tools and technology; it’s about people.”