When you’re using a system like Meditech that has a unique architecture, an unanticipated service interruption can be downright catastrophic, said CIOs Rich Temple and Brian Davis, who discussed their recovery strategies.
There are times when a leaders needs to put on a brave face and “soldier on.” This isn’t one of those times, says CIO Aaron Miri, who talks about the importance of showing vulnerability during a crisis.
The pandemic undoubtedly helped accelerate Franciscan Health’s virtual care journey, but several other components also played key roles, said Chuck Christian and Sri Bharadwaj, who discussed the organization’s experience.
One of the key lessons Jason Wood’s team learned during the pandemic? During a time when everything is moving so quickly, it’s important to know when to slow down, especially when it comes to educating patients.
If we really want to address the lack of diversity in healthcare IT, it has to be a community effort led by CIOs of different races and genders, said Cletis Earle in a recent interview. “We all have to be at the table.”