One of the most common mistakes an IT department can make? Focusing too much on running systems and not enough on supplying the best solution for the business, says CIO Chris Belmont in this podcast interview.
For Jamie Nelson’s team at the Hospital for Special Surgery, the most important takeaway from the Covid-19 pandemic has been the need for a playbook documenting “what we did and how we did it,” she said in this podcast interview.
When you’re using a system like Meditech that has a unique architecture, an unanticipated service interruption can be downright catastrophic, said CIOs Rich Temple and Brian Davis, who discussed their recovery strategies.
There are times when a leaders needs to put on a brave face and “soldier on.” This isn’t one of those times, says CIO Aaron Miri, who talks about the importance of showing vulnerability during a crisis.
The pandemic undoubtedly helped accelerate Franciscan Health’s virtual care journey, but several other components also played key roles, said Chuck Christian and Sri Bharadwaj, who discussed the organization’s experience.