Although HSS has taken a financial hit during the pandemic, it’s also done some of its most effective work, says CIO Jamie Nelson. In this podcast, she talks about how they’re surging ahead with digital health and looking to promote inclusion.
For Jamie Nelson’s team at the Hospital for Special Surgery, the most important takeaway from the Covid-19 pandemic has been the need for a playbook documenting “what we did and how we did it,” she said in this podcast interview.
The healthcare IT industry needs more diversity on leadership teams, “but it can’t just be women helping women,” says Jamie Nelson, CIO at HSS, in this podcast. “It’s not a women’s issue; it’s an organizational issue.”
The key to a successful implementation is remembering that the technology is the easy part, says Jamie Nelson, who talks about her team’s work at HSS. The hard part is the organizational transformation behind it.
Digital health isn’t just another initiative to tackle; it’s a strategy that can help organizations “reimagine” the patient experience, while adding another dimension to the CIO role, say Jamie Nelson and Tim Zoph.