As organizations move toward digital health – and CIOs wrap their heads around concepts as complex as application rationalization – it’s becoming clear that the role is more about relationship management than ever before, according to our panelists.
The one area that can’t be overlooked when decommissioning applications and migrating data? User experience, according to Marc Probst, Cara Babachicos and Kamal Patel, who shared their thoughts during a recent panel discussion.
The goal of an IT department isn’t to implement technology in hopes of solving problems. It’s partnering with providers and the business to create solutions using technology to improve care, says CIO Mathew Gaug.
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.
An organization can spend all the money on all the right tools, and it still might not be recognized as Most Wired, says Drex DeFord, who talks about the revamped process. “It’s not about buying things; it’s about doing things well.”