The goal of an IT department isn’t to implement technology in hopes of solving problems. It’s partnering with providers and the business to create solutions using technology to improve care, says CIO Mathew Gaug.
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.
An organization can spend all the money on all the right tools, and it still might not be recognized as Most Wired, says Drex DeFord, who talks about the revamped process. “It’s not about buying things; it’s about doing things well.”
By limiting the number of consultants they used while implementing Epic, VHC was able to not only save costs, but also develop in-house talent that will benefit them down the road, says CIO Mike Mistretta.
When selecting an EHR, user experience is one of the most critical factors, but what’s just as important is finding a vendor partner that can help mitigate both current and future challenges, says CIO Patrick Yount.