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  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 5/24-Improving the Patient Call Experience
    • 5/26-Keys to Keeping Compliant
    • 6/2-Training Clinicians on Key Apps
    • 6/7-Ensuring Cloud Security
    • 6/14-Leading Remote Workforces
    • On-Demand Webinar Library

Podcast Q&A: Dr. Peter Pronovost on Driving Value, and UH’s “Very Different Approach to Innovation”

05/27/2021 By Kate Gamble Leave a Comment

Decreasing costs is always a key goal in healthcare, but what’s just as important is identifying initiatives that can improve care quality, patient experience, and staff satisfaction, says Peter Pronovost, MD. “We have to measure all components of value.”

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Filed Under: AI/Machine Learning, Change management, Featured, Innovation, Interviews, Patient Experience, Telehealth Tagged With: Peter Pronovost, Podcast, University Hospitals

Q&A with Peter Pronovost, Part 1: “We Need to Evolve from Being Reactive to Being Proactive.”

05/13/2021 By Kate Gamble Leave a Comment

The key to improving patient care is in changing the narrative, according to Peter Pronovost, Chief Clincal Transformation Officer at University Hosptials. “We need to stop believing that defects are inevitable, and start believing they’re preventable.”

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Filed Under: Featured, Interviews, Patient Safety, Value-based Care Tagged With: Peter Pronovost, Podcast, University Hospitals

Q&A with CIO Robert Eardley, Part 3: “The Engine of Success Is Having a Quality Team.”

11/04/2020 By Kate Gamble Leave a Comment

One of the most important takeaways from Covid-19 is the consumers are willing to embrace change and absorb technology when it meets an actual need, and is both simple and intuitive, says CIO Robert Eardley.

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Filed Under: Change management, Featured, Interviews, Leadership/Staff Management, Telehealth Tagged With: Podcast, Robert Eardley, University Hospitals

Podcast Interview with CIO Robert Eardley, Part 2: “We Found Technology to Fill the Gap.”

10/20/2020 By Kate Gamble Leave a Comment

Once an end goal has been established – which, in University Hospitals’ case, is improving patient access – sometimes the best strategy is to work backwards, said CIO Robert Eardley in this podcast interview.

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Filed Under: Consumer experience, Featured, Interviews, Patient Engagement, Remote monitoring Tagged With: Podcast, Robert Eardley, University Hospitals

Podcast Interview with CIO Robert Eardley, Part 1: “It All Goes Back to the Concept of Need.”

10/08/2020 By Kate Gamble Leave a Comment

Sometimes the most powerful force in propelling an organization forward is need, said CIO Robert Eardley in a podcast interview. For University Hospitals, Covid-19 highlighted the need for a centralized data source.

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Filed Under: Application Strategy, Business Intelligence/Analytics, Dashboards, Featured, Interviews, Telehealth Tagged With: Podcast, Robert Eardley, University Hospitals

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