“Never underestimate the need for training and support,” said our panelists during a recent discussion. And it’s not just about “the points and clicks”; training should be continuous, it should be offered in different formats, and it should be embedded into the workflow.
Q&A with Yale New Haven Health’s Lisa Stump, Part 2: “We Need to Think Very Differently.”
“Innovation is not just about spinning up a company; it’s about making care better,” said Lisa Stump, Chief Information and Digital Transformation Officer at Yale New Haven Health. In this interview, she talks about dealing with turnover, finding opportunities to cut costs, and how her team survived Covid.
Q&A with Lisa Stump, Part 1: Yale New Haven Health’s Approach to Launching a Hospital-at-Home
For Yale-New Haven Health, one of the key components in being able to successfully launch a hospital-at-home initiative was maintaining “the simple connectivity and continuity of the medical record,” said Lisa Stump, SVP and Chief Information and Digital Transformation Officer, in a recent podcast interview.