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“Never underestimate the need for training and support,” said our panelists during a recent discussion. And it’s not just about “the points and clicks”; training should be continuous, it should be offered in different formats, and it should be embedded into the workflow.
“Innovation is not just about spinning up a company; it’s about making care better,” said Lisa Stump, Chief Information and Digital Transformation Officer at Yale New Haven Health. In this interview, she talks about dealing with turnover, finding opportunities to cut costs, and how her team survived Covid.
For Yale-New Haven Health, one of the key components in being able to successfully launch a hospital-at-home initiative was maintaining “the simple connectivity and continuity of the medical record,” said Lisa Stump, SVP and Chief Information and Digital Transformation Officer, in a recent podcast interview.
As CIOs strive to rethink business and service models to keep pace with increasing competition, two challenges weigh heavily on their minds: recruiting and retaining top talent, and safeguarding data, according to CIO interviews conducted by WittKieffer.
To say that IT departments have stepped up during the Covid-19 pandemic is quite the understatement, according to Lisa Stump and Chuck Christian, who discussed the tireless efforts of their teams in supporting care delivery during a recent webinar.
