For digital leaders, the true “wins” come from leveraging technology to increase efficiency, improve workflows, and provide “targeted education” that can help patients better prepare for visits – and reduce no-shows, said Jeff Johnson of Banner Health.
Survival is certainly the top priority during a crisis – but it can’t be the sole focus, said Edmondo Robinson, MD, in this podcast. Leaders also need to focus on “what have we learned and how that learning should influence our strategy going forward.”
Although our interviews ran the gamut in 2021, covering everything from cybersecurity best practices to data-driven decision making, one theme stood out most: moving forward.
The topics that resonated most with our readers this year? Care coordination and leadership through crisis, according to our most-viewed blogs.
Although Covid-19 has presented myriad challenges for healthcare IT leaders, it has also sparked innovation and creative solutions, according to a group of CIOs, who shared their goals for 2022.