The key to being able to share knowledge gained outside of healthcare? Let it happen organically, says B.J. Moore, CIO at Providence St. Joseph Health. “It’s always better to be pulled than to push.”
The first lesson B.J. Moore learned about working in healthcare? Before the “exciting” technologies like artificial intelligence can be leveraged, a whole lot of not-so-exciting tasks need to be taken care of, like creating a simplified operating environment.
The lines between IT, clinical, and operations have blurred, and if leaders don’t take the time to understand the needs and challenges of other departments, and work together to solve them, “we’ll become irrelevant,” says Ed Marx.
The most important lesson Craig Richardville learned during his CIO sabbatical? Innovative startups can offer tremendous potential in healthcare – if the solutions are leveraged the right way, and in partnership with existing vendors.
The days of CTOs being confined to the data center are long gone, says Hillary Ross of Witt/Kieffer. “Now it’s a very visible role; someone who can sit down with senior leaders at the highest levels” and be part of strategic discussions.