By implementing a fluid strategy, rather than a 5-year plan, organizations are able to pivot quickly and reallocate resources based on changing needs, said Bradd Busick, CIO at MultiCare Health System. “That’s the magic in this process.”
Health systems that fail to build a successful digital health platform – one that engages patients between care episodes – risk becoming “very sophisticated price taker,” said Aaron Martin and Sara Vaezy of Providence Digital Innovation Group.
One of the biggest mistakes healthcare organizations make, according to Kim Majerus of AWS, is failing to look at IT projects holistically. “It shouldn’t be a give and take,” she said. During a chat at ViVE, she also spoke about the enormous potential to leverage social determinants and why she believes healthcare is “personal.”
As organizations deal with the lingering challenges stemming from Covid, while looking ahead at how digital tools can help improve engage and ease burnout, it’s never been more important for leaders to come together, as several did during a panel at ViVE22.
Although a number of critical issues were discussed at ViVE22, there were a few that particularly resonated with CIOs and digital leaders and “will continue to shape the healthcare landscape,” according to David Chou.