As projects are completed in warp speed and providers are pushed out of their comfort zones, it’s becoming critical for health system leaders and vendors to make sure they have tools needed to do the job, according to our panelists.
In time, healthcare will eventually return to business as usual – at least, to some extent. But for now, “it’s all hands on deck,” says Adam Gale, who talks about what KLAS has learned about vendor offerings, and what they hope to find out.
As leaders deal with the myriad challenges brought forth by COVID-19, governance is being flipped on its head. As a result, decisions are being made – and put into action more quickly, according to our panelists in a recent webinar.
Providing quality care during a telemedicine encounter is about much more than just the technical aspects, says CT Lin, MD, who offers advice on how to more effectively communicate and build relationships with patients virtually.
One thing COVID-19 has demonstrated? The healthcare industry will bounce back, but it’s never going to be quite the same – and in some ways, that’s a positive, says Chuck Christian, CTO at Franciscan Health.