With the healthcare environment changing so rapidly, organizations face added pressure to be “more creative and come up with different ways to accomplish the same goal,” says Taylor Davis, who believes the industry is having a watershed moment.
The pandemic undoubtedly helped accelerate Franciscan Health’s virtual care journey, but several other components also played key roles, said Chuck Christian and Sri Bharadwaj, who discussed the organization’s experience.
One of the key lessons Jason Wood’s team learned during the pandemic? During a time when everything is moving so quickly, it’s important to know when to slow down, especially when it comes to educating patients.
Despite the dramatic rise in virtual visits during the height of the Covid-19, the market for telehealth solutions is still immature and carries a high risk. However, vendors have an opportunity to improve their offerings, according to KLAS.
The reduced revenue, reduced throughput environment brought on by Covid is forcing healthcare organizations to more closely examine how resources are allocated, and to make some tough decisions, says Mike Hart.