One of the core values that has helped NewYork-Presbyterian continue to deliver quality care during Covid? A willingness to be thoughtful about investing resources, and focus on ones “that will move the dial on patient care,” said CIO Daniel Barchi.
Not surprisingly, telehealth and remote patient monitoring were cited as the most significant technology challenges as organizations responded to Covid-19. But while many have gotten over the hurdles with telemedicine, RPM remains a sticking point, according to KLAS.
With the healthcare environment changing so rapidly, organizations face added pressure to be “more creative and come up with different ways to accomplish the same goal,” says Taylor Davis, who believes the industry is having a watershed moment.
The pandemic undoubtedly helped accelerate Franciscan Health’s virtual care journey, but several other components also played key roles, said Chuck Christian and Sri Bharadwaj, who discussed the organization’s experience.
One of the key lessons Jason Wood’s team learned during the pandemic? During a time when everything is moving so quickly, it’s important to know when to slow down, especially when it comes to educating patients.