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“I want to avoid rushing into things and making mistakes you can’t recover from,” said Donna Roach, CIO at University of Utah Health. In this interview, she talked about the value of doing things “in a thoughtful way,” the platform-first approach her team has adopted, and what they’re learning by letting users play in the AI sandbox.
Cybersecurity breaches, information blocking rules, clinician burnout — there’s no shortage of areas that need attention from an advocacy standpoint. During a session at CHIME23, a panel of plugged-in leaders share insights on where the biggest hurdles exist, and what they’re doing to overcome them.
Forget the vendor relationships of the past. Today, it’s about finding a partner who is “really trying to understand our current problems and opportunities, and help us solve those problems,” said our panelists during a recent discussion.
For CIOs and other leaders, one of the biggest challenges is fully optimizing EHRs without placing even more strain on end users. “We’re trying to strike a balance,” said our panelists during a recent discussion.
As CIOs strive to rethink business and service models to keep pace with increasing competition, two challenges weigh heavily on their minds: recruiting and retaining top talent, and safeguarding data, according to CIO interviews conducted by WittKieffer.
One of the costliest mistakes leaders make? Neglecting the long-term vision while dealing with a crisis, said CIO Donna Roach. “You still have to carve out time to work on your strategy and where you need to be.”
“If you’re not making someone uncomfortable, you’re not moving the needle,” said Cherodeep Goswami, who spoke on a panel about how healthcare IT leaders can foster discussions about diversity and inclusion.
“Having bits and pieces isn’t enough. You need to have a full digital framework and architecture,” said CIO Donna Roach. In this podcast, she talked about how her team is working toward that goal, and what it was like to step in during Covid.
One of the most critical mistakes leaders make when building a team? Hiring people “who are just like us,” says Donna Roach, CIO at University of Utah Health. “When you have a diverse team, you get so much more.”
Challenging the status quo “in a respectful way.”
Stretching the executive team’s vision
“We need to build up our emotional intelligence.”
The question to ask CEOs
“I learned a lot by conducting those interviews.”
Value of self-reflection
Looking ahead — “I want it to be a continual dialogue.”
