To commemorate the Year of the Nurse (which was extended into 2021) and National Nurses, we offer perspectives from leaders who have walked the walk on the challenges nurses face, the critical role they play in providing patient care, and how their experiences helped shape them.
Without understanding the two most important steps – project intake and project management – it can be extremely difficult to drive change, particularly in the clinical setting, according to Dirk Stanley, MD, CMIO at UConn Health.
As virtual care becomes a common practice, and user expectations grow to include a “seamless and frictionless experience,” health IT leaders need to ensure telehealth platforms are integrated with core clinical platforms, according to our panelists.
For CMIOs, managing change requests can be one of the most difficult aspects of the job, according to Bill Manard and David Allard. But for those who are able to master the art of diffusing tension, it can make big strides toward improving usability.
If communication platforms are not easy to use, able to integrate into existing workflows, and accessible to all staff, they won’t be successfully adopted, “which can lead to even more issues,” says Michael Saad, CIO at University of Tennessee Medical Center.