The market for practice management tools may be filled with legacy products, but it doesn’t mean vendors can’t evolve their strategies, says Aaron Gleave, who shares findings from a recent KLAS report.
As the new CIO, your first priority – even before creating an IT roadmap – is to open the lines of communication and make sure your team understands you’re not there to “rip out the rug from under them,” says Linda Stevenson.
It’s no longer enough for healthcare IT leaders to have technical acumen, says Tamara Havenhill-Jacobs. “I’m seeing more CIOs who have had the time and experience to develop insight into how to have those conversations and engage effectively.”
Although there was a significant difference between what physicians and nurses identified as the keys to EHR user satisfaction, perhaps the most compelling finding of a recent Arch Collaborative was an issue they agree on, says Connor Bice.
The goal is the same: to improve the delivery of care. But how IT and clinicians believe it can be achieved – and what they perceive to be the key obstacles – can be as different as night and day. So how can leaders close the gap?