The best way to craft an effective strategy going forward? By assessing the current state and identifying key areas for improvement, says Asante CIO Lee Milligan, whose team is focused on providing exceptional customer service and ensuring reliability.
One of the biggest obstacles preventing physicians and nurses from fully leveraging the EHR comes down to a very simple premise: “the right hand doesn’t know what the left hand is doing,” says guest blogger Milisa Rizer, MD, Chief Clinical Information Officer at OSU Health System.
Having a solid recipe for creating predictable, build-once “gourmet-style” clinical workflows that satisfy all stakeholders may sound too good to be true, but it’s possible – if you follow the right steps, says CMIO Dirk Stanley.
It’s easy to pin workflow challenges and physician frustrations on the EHR. But if you think about it, EHRs are working exactly as designed, says Dr. Craig Joseph, interim CMIO at El Camino Hospital.
A recent KLAS report shows that computer-assisted coding vendors have improved their technology and are providing better customer service. But is it enough to justify the cost? What outcomes are users seeing?