The ultimate goal for healthcare leaders to create a digitally-driven experience to “support the expectation of an evolving consumer base,” said Brian Norris. Doing so, he believes, is going to require “the triad leadership of the CIO, the CMIO and the CNIO working in concert together.”
Like cardiac myocytes, clinical leaders and team members can function perfectly fine as individual units, but “we function even better as well-organized, well-synchronized team,” according to Dirk Stanley, MD, who draws an interesting comparison in this blog.
“There’s a lot more than can be done” with modern ERP systems, said our panelists during a recent webinar, but in order to reap those benefits and achieve true transformation, CIOs need to follow some key steps.
One of the most important pieces in building and maintaining a successful digital platform? Viewing not as a technology project, but as a “business and clinical transformation story,” said panelists Joel Vengco, Rob Bart, and Scott Andrews during a recent discussion.
By enabling those who use systems to make decisions on the build, organizations can achieve better efficiencies while also improving long-term adoption, said Stacey Johnson, MD, Chief Applications Officer at Baptist Health. “That’s good change management.”