Before an organization even selects an EHR vendor, there are questions that need to be asked – and answered – when it comes to how users will be able to access archived data, according to Andy Goodwin and Jason Lovett of Harbin Clinic.
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.
If leaders don’t understand an IT request, or especially, the rationale behind it, you need to ask why – and keep asking until you’re satisfied with the answer, says Craig Joseph, interim CMIO at El Camino Hospital.
“There is no end to what we can accomplish if we keep our minds open and curious learning from one another,” says Sue Schade, who shares lessons learned from the go-live preparation at University of Vermont Health Network.
Healthcare leaders don’t need a clinical background to understand the challenges facing users — they need data that show where the gaps exist, according to Christopher Longhurst and Taylor Davis, who will present findings from the KLAS Arch Collaborative.