The goal of an IT department isn’t to implement technology in hopes of solving problems. It’s partnering with providers and the business to create solutions using technology to improve care, says CIO Mathew Gaug.
Although the EMR is often blamed for workflow challenges, there are myriad contributing factors, says Dirk Stanley, MD, CMIO at UConn Health, who provides a “a deeper clinical informatics understanding” of where these issues can stem from.”
Without a set of agreed-upon guidelines that are followed and reviewed throughout the life of a project – and even after it’s completed – there’s little hope for a successful user experience, says Craig Joseph, MD.
Before an organization even selects an EHR vendor, there are questions that need to be asked – and answered – when it comes to how users will be able to access archived data, according to Andy Goodwin and Jason Lovett of Harbin Clinic.
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.