“Never underestimate the need for training and support,” said our panelists during a recent discussion. And it’s not just about “the points and clicks”; training should be continuous, it should be offered in different formats, and it should be embedded into the workflow.
Q&A with Monument Health’s Nicole Kerkenbush: “We have to adjust in ways that we haven’t before.”
The problems facing healthcare today may not be new, but solving them is going to require a new approach, said Nicole Kerkenbush. In this podcast, she talked about the critical role technology can play in easing the burden on caregivers, why shadowing is so important, and the lessons she learned in the military.
“We Need to Make It Easier:” Analytics Experts Share Insights for Improving Data Quality
The quality of clinical data isn’t where it should be, due to inconsistencies in data capture and a lack of standardization, said our panelists. During a recent webinar, they discussed the key factors in determining data quality, and shared strategies for ensuring data are more consistent and accurate.
“Access Is King”: The “Easy” Approach Cybercriminals Are Using to Steal Credentials
Q&A with Luminis Health CDIO Saad Chaudhry, Part 2: Digital “Has to Be Rooted in the Current Reality.”
If an organization truly believes in digital transformation and wants a true digital leader, “you need the scope to go with it,” said Saad Chaudhry of Luminis Health. In this interview, he talked about his recent title change, the “massive” Epic reset that he believes will improve the user experience, and why it’s so critical to view initiatives “through the lens of upcoming generations.”
Q&A with RWJBarnabas CTO Jordan Ruch: “Standardization is critically important.”
Investing heavily in go-live support, laying the right groundwork, and having the right people in place are all critical to the success of a major initiative. But perhaps the most important component, said Jordan Ruch, CTO of RWJBarnabas Health, is the ability to “adapt to, and highly function throughout, periods of transformation.”