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  • Subscribe
  • Advertise
  • About
    • Our Team
    • Register/Login
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 3/16-Securing Medical Devices
    • 3/18-Business Associate Impostor Emails 
    • 3/25-Integrating Disparate Data Sources
    • 4/1-Battling Clinician Burnout
    • On-Demand Webinar Library

Authenticity, Empathy & Safe Spaces: What Leaders Need to Know

02/15/2021 By Sarah Richardson Leave a Comment

One of the key mistakes leaders make? Focusing only on the non-human elements of the job, says Sarah Richardson. “We must choose to embrace, invest heavily in, and take deliberate action to get to know our people in a meaningful way.”

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Filed Under: Accountability, Columns, Communication/Transparency, Featured, Leadership/Staff Management Tagged With: Optum, Sarah Richardson

“The Hard Sell Doesn’t Work”: How to Reach CIOs During a Pandemic

10/22/2020 By David Chou Leave a Comment

With both sales executives and technology decision makers facing enormous pressure, now is certainly not an ideal time for pitches. But the show must go on, says CIO David Chou, who provides best practices on how to move forward.

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Filed Under: Accountability, Columns, Communication/Transparency, Vendor Management Tagged With: David Chou, Harris Health System

Promises, Promises

11/21/2019 By Anthony Guerra Leave a Comment

When making a commitment – whether it’s something as minor as a youth football game or as major as a speaking engagement – the rule is simple: don’t make it unless you plan to make good on it, says Anthony Guerra.

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Filed Under: Accountability, Character/Code of Ethics, Columns, Leadership/Staff Management Tagged With: Anthony Guerra

“The Face of IS”: Eight Practices That Can Transform the Helpdesk

11/15/2019 By Kate Gamble Leave a Comment

As IT plays an increasingly larger role in the healthcare organization’s strategy, something as critical as the service desk can’t be overlooked. In fact, it should be a key focus, according to our panelists.

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Filed Under: Accountability, Communication/Transparency, Featured, Help desk/Support, Interviews Tagged With: Andrew Graf, Covenant Health, Michael Martz, Mount Nittany Health, Raymond Hall, TeamDynamix

The Journalist’s Oath

11/14/2019 By Kate Gamble 3 Comments

Trust in the media has been lost, and the only way to restore it is stop making excuses and start taking responsibility, says Kate Gamble. How? By taking an oath.

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Filed Under: Accountability, Character/Code of Ethics, Columns, Communication/Transparency Tagged With: Kate Gamble, Kate Huvane Gamble

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