One of the key mistakes leaders make? Focusing only on the non-human elements of the job, says Sarah Richardson. “We must choose to embrace, invest heavily in, and take deliberate action to get to know our people in a meaningful way.”
With both sales executives and technology decision makers facing enormous pressure, now is certainly not an ideal time for pitches. But the show must go on, says CIO David Chou, who provides best practices on how to move forward.
When making a commitment – whether it’s something as minor as a youth football game or as major as a speaking engagement – the rule is simple: don’t make it unless you plan to make good on it, says Anthony Guerra.
As IT plays an increasingly larger role in the healthcare organization’s strategy, something as critical as the service desk can’t be overlooked. In fact, it should be a key focus, according to our panelists.
Trust in the media has been lost, and the only way to restore it is stop making excuses and start taking responsibility, says Kate Gamble. How? By taking an oath.