An organization doesn’t have to be based in Silicon Valley to innovative and effective. It has to have the right structure to be able to “move forward deliberately” and “get things done,” says Richard Zane, MD, chief innovation officer at UCHealth.
“Before you deliver the tool to your end user, you need to be sure you understand your end user,” says CT Lin, MD, CMIO at UCHealth. In this piece, he talks about his team is working to accomplish this by leveraging EHR Sprints.
As researchers pour through Covid-19 data, trends are beginning to surface that may provide answers – particularly when it comes to patient messaging. However, there are still plenty of questions, according to CT Lin, MD, CMIO at UCHealth.
The “silver lining” of the Covid-19 pandemic? It has pushed digital health to the forefront, sparked a level of innovation many organizations didn’t know they had, and demonstrated the value of strong vendor partnerships, according to our panelists.
The key to providing feedback is to frame responses in a way that allows your recipient to hear something positive, followed by a “neutrally posed concern,” and a tentative suggestion, said CT Lin, MD, who shares lessons learned during a recent workshop.