Even with tighter processes in place at most organizations for reviewing customization requests, it’s critical to have a solid strategy for testing any changes made to software, said our panelists during a recent webinar.
The delicate balance healthcare IT leaders face during the COVID-19 pandemic? Deciding how much change can be absorbed at once, says Chuck Christian, who talks about the strategy his team has adopted.
Although some CIOs might dread conversations with clinical leaders asking for new EHR functionalities, J.D. Whitlock welcomes it — because it’s much better than the alternative.