Without understanding the two most important steps – project intake and project management – it can be extremely difficult to drive change, particularly in the clinical setting, according to Dirk Stanley, MD, CMIO at UConn Health.
As healthcare IT staffs face pent-up demand from projects put on hold due to Covid, leaders must shift from a project mindset to a product mindset that focuses on continuous delivery, according to a recent panel discussion.
Technology doesn’t always have to get in the way. In fact, when leveraged appropriately, it can help providers get to know patients on a more personal level and provide a better experience, says Hal Baker, Chief Digital & Information Officer at WellSpan Health.
Without a set of agreed-upon guidelines that are followed and reviewed throughout the life of a project – and even after it’s completed – there’s little hope for a successful user experience, says Craig Joseph, MD.
It’s no longer acceptable for go-lives to be pushed back by weeks or months due to unpreparedness, says Sue Schade. In this post, she talks about how GLRAs can “ensure all issues and risks are surfaced and addressed” before the big day.