Ten years after going live with Epic, UCLA Health is now focused on “supporting the research community and building a bridge” to better connect research and clinical practice, said Ellen Pollack. During a recent interview, she talked about her team’s constant optimization efforts, the path that took her from nurse to CIO, and the “special skillset” it takes to become an informatics leader.
“If we don’t set them up for success, they’re going to have a lot of long nights. They’re going to have a lot of frustration,” said Gretchen Britt. In this interview, she talks about the importance of training, change management, and IT governance, and how she’s applying lessons learned from her time as a nurse.
The ultimate goal for healthcare leaders to create a digitally-driven experience to “support the expectation of an evolving consumer base,” said Brian Norris. Doing so, he believes, is going to require “the triad leadership of the CIO, the CMIO and the CNIO working in concert together.”
With shortages looming, “There is no more important time to empower our nurses to innovate and generate new clinical care models supported by technology,” said CIO Terri Couts, one of several leaders who shares thoughts on the value of nurses.
To commemorate the Year of the Nurse (which was extended into 2021) and National Nurses, we offer perspectives from leaders who have walked the walk on the challenges nurses face, the critical role they play in providing patient care, and how their experiences helped shape them.