Ten years after going live with Epic, UCLA Health is now focused on “supporting the research community and building a bridge” to better connect research and clinical practice, said Ellen Pollack. During a recent interview, she talked about her team’s constant optimization efforts, the path that took her from nurse to CIO, and the “special skillset” it takes to become an informatics leader.
Q&A with VP of IT Gretchen Britt: “I’ve Felt the Frustration and I Want to Make It Better.”
“If we don’t set them up for success, they’re going to have a lot of long nights. They’re going to have a lot of frustration,” said Gretchen Britt. In this interview, she talks about the importance of training, change management, and IT governance, and how she’s applying lessons learned from her time as a nurse.