Securing a seat for nursing at the leadership table was a long process that took “time and patience,” says Susan Marino, CNIO at Hartford HealthCare, but it was well worth it.
Susan Marino, CNIO, Hartford HealthCare, Chapter 3
Susan Marino, CNIO, Hartford HealthCare, Chapter 2
When leveraged the right way, super users can not only help improve staff engagement during an implementation – they can also help reduce the use of consultants, says Susan Marino of Hartford HealthCare.
Susan Marino, CNIO, Hartford HealthCare, Chapter 1
When a rollout is complete (or at least, nearing completion), the real work begins, says CNIO Susan Marino, whose team is focused on optimization the EHR so that it helps clinicians “transform their practice.”
