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What do CIOs, Chief Digital Officers, and other leaders really want to get out of conversations with vendors? Hint: it doesn’t involve claims to “make healthcare better,” according to our experts. Instead, involves asking questions, listening, and working to develop real relationships.
Is there a more effective way for healthcare leaders to gain “a broader understanding of what others are working on and solving for than spending a few days ingesting information and building relationships at a conference?” Tarun Kapoor doesn’t think so. In this piece, we share perspectives from a handful of leaders on why live events have made a comeback.
It wasn’t just the usual suspects of artificial intelligence and cybersecurity that peaked the interests of our readers in 2023 – although those topics did draw interest. It was also the year of improving care access, managing organizational growth, and establishing a solid foundation for innovation.
Every IT organization has experienced some type of horror story, whether it’s a failed implementation or a struggling education model. But the successful ones – like UCHealth and The Guthrie Clinic – have found ways to rewrite the scripts and create better experiences.
One healthcare leader was set on becoming an artist. One considered a career as a flight attendant. Another saw herself as a comedian. Fortunately, they chose healthcare, but it could have been a very different world if these (and other) leaders had followed their original paths.
There is, however, one area in which healthcare consistently has a surplus: heroic individuals. And it’s not just the ones performing lifesaving surgeries (although that is certainly commendable). In fact, when we surveyed a group of leaders about who they believe are the unsung heroes in healthcare, some weren’t even employed by health systems.
With the exception of a rare few, most career paths are riddled with bumps, potholes, and detours. Fortunately, they’re also filled with opportunities for those who are paying attention – and are willing to try a different direction. In this post, leaders shed light on the conversations that altered their lives.
For the leaders who are attending the CHIME Fall Forum, it’s not just about shiny toys. Instead, Aaron Miri, Tanya Townsend, Terri Couts and Gretchen Britt look forward to finding “creative solutions to doing more with less,” and “how we will progress in our journeys toward Digital Health.”
“We can’t continue to do what we’ve done in the past and expect to survive,” said Terri Couts, CDO at Guthrie Clinic. In this interview, she talks about the virtual command center designed to centralize key functions, increase efficiencies, and ease the burden on nurses – and the “revamp” that’s helping them get there.
Given the massive transformation healthcare has undergone in recent years, it should come as no surprise that digital health and cybersecurity were common themes in our most popular interviews from 2022 – particularly the latter.
