“AI is going to provide care pathways, care navigation, and triage to an environment that has fewer practicing clinicians,” said Dr. John Halamka in a recent webinar. But the algorithms can be flawed, and CIOs need to do proper diligence.
As remote and hybrid models become the norm, the onus is on leaders to “find ways to collaborate and connect when we don’t pass each other in the hallway,” said Tracy Elmer, Chief Innovation Officer at TrueCare, who talked about the value of listening.
For clinical and IT leaders, the most important goal is to “act as a strategic partner” when approached with an opportunity, and identify the right technology that can be a force multiplier, said David Kaelber, MD, CMIO at MetroHealth.
If you’re only using social determinant data to send referrals, you’re taking advantage of about one percent of the opportunity, said CIO Ray Lowe. In this interview, he talked about the work his team is doing to improve health at the individual level, and why he believes “we’re just scratching the surface” when it comes to SDoH.
When it comes to leverage social determinants of health data to provide better, more individualize care for patients, there’s still a long way to go, said Ray Lowe, CIO at AltaMed Health Services. “We’re just getting started.”