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Q&A with TrueCare CIO Tracy Elmer, Part 2: “Innovation is all about problem solving.”

04/26/2022 By Kate Gamble Leave a Comment

For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job.

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Filed Under: Consumer experience, Digital Health, Featured, Innovation, Interviews, Patient Portals, Professional Development, Workflow/Usability Tagged With: Podcast, Tracy Elmer, TrueCare

Q&A with Chief Innovation Officer Tracy Elmer, Part 1: “It has to be as authentic as possible.”

04/05/2022 By Kate Gamble Leave a Comment

As remote and hybrid models become the norm, the onus is on leaders to “find ways to collaborate and connect when we don’t pass each other in the hallway,” said Tracy Elmer, Chief Innovation Officer at TrueCare, who talked about the value of listening.

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Filed Under: Communication/Transparency, Featured, Interviews, Remote Work, Social Determinants, Strategic Planning, Workforce Development Tagged With: Podcast, Tracy Elmer, TrueCare

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