One of the most common mistakes organizations make when implementing EHRs is to provide training only at go-live, said Dan Nigrin, MD, CIO at MaineHealth, in a recent interview. “These systems are changing; they’re not static.”
One of the most important steps CIOs and other leaders can take to improve clinician satisfaction? Provide education and ongoing support, says Dan Nigrin, MD, CIO at MaineHealth, in this podcast interview.
The decision MaineHealth made several years ago to become a system – and create a central decision-making body – made a significant difference during Covid, says CIO Dan Nigrin. “It allowed us to be more nimble and deploy solutions more efficiently.”
To think that an initiative as complex as data archiving can not only happen, but happen successfully, during a pandemic might have sounded crazy years ago. But, as two organizations are proving, it’s very possible if the righht processes and relationships are in place.
At MaineHealth, the key to getting an Epic implementation back on track was to create a shared vision – a task that required a major shift in the leadership philosophy and a bold investment.