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As health systems continue to gather large amounts of data, the challenge becomes finding a standardized way to refine data into valuable information, said our panelists during a recent panel discussion. “We need to get to the point where people are using the insights we’re providing to manage their business or operations.”
Investing heavily in go-live support, laying the right groundwork, and having the right people in place are all critical to the success of a major initiative. But perhaps the most important component, said Jordan Ruch, CTO of RWJBarnabas Health, is the ability to “adapt to, and highly function throughout, periods of transformation.”
With IT teams facing more scrutiny than ever before, CIOs and CIDOs face mounting pressures to ensure they’re making the right decisions and getting the most bang for the buck – all without pushing their teams to the brink, said our panelists during a recent discussion.
As Hospital for Special Surgery continues to recover from the “ghost town” effects from Covid, CIO Jamie Nelson is setting her sights on the next big thing: “digitizing supply chain, finance, and HR functions,” she said in this podcast interview.
The best way to build trust with users? Make sure the system works for them, says Marc Probst, CIO at Intermountain Healthcare. In this interview, he talks about recovering from poor decisions, why he believes Meaningful Use was necessary, and the need for leaders who are “visionaries.”
The key to being able to share knowledge gained outside of healthcare? Let it happen organically, says B.J. Moore, CIO at Providence St. Joseph Health. “It’s always better to be pulled than to push.”
Undergoing comprehensive EHR training is like eating vegetables – those who do it are better off. So why is it so difficult to get physicians to eat up? Craig Joseph, interim CMIO at El Camino Hospital, explores this enigma.
By doing something as simple as holding daily huddles, leaders can enable their teams to “learn from each other and make data-based decisions across the health system,” says Kristin Myers, SVP of IT at Mount Sinai Health System.
With leaders facing mounting pressures, it’s completely understandable to want to leapfrog technology. What you can’t leap, says CIO Saad Chaudry, is the ‘what, where, how, and when’ stage of planning and introspection.
The key to success with an EHR rollout? Ensuring representatives from operations are “intimately involved in developing the strategy and testing out workflows,” says CIO Stephanie Lahr.
