The best way to build trust with users? Make sure the system works for them, says Marc Probst, CIO at Intermountain Healthcare. In this interview, he talks about recovering from poor decisions, why he believes Meaningful Use was necessary, and the need for leaders who are “visionaries.”
The key to being able to share knowledge gained outside of healthcare? Let it happen organically, says B.J. Moore, CIO at Providence St. Joseph Health. “It’s always better to be pulled than to push.”
Undergoing comprehensive EHR training is like eating vegetables – those who do it are better off. So why is it so difficult to get physicians to eat up? Craig Joseph, interim CMIO at El Camino Hospital, explores this enigma.
By doing something as simple as holding daily huddles, leaders can enable their teams to “learn from each other and make data-based decisions across the health system,” says Kristin Myers, SVP of IT at Mount Sinai Health System.
With leaders facing mounting pressures, it’s completely understandable to want to leapfrog technology. What you can’t leap, says CIO Saad Chaudry, is the ‘what, where, how, and when’ stage of planning and introspection.