Resolving helpdesk tickets is important, but if CIOs and other leaders don’t take the time to get to the root of the issues, they’re completely missing the (pain) point, says Saad Chaudhry.
Whether it’s building an interoperability framework or adjusting to a new culture, major changes don’t have to be approached alone, says Saad Chaudhry, who discusses his leadership philosophy and his plans as CIO at SGHG.
Although healthcare in the US lags behind in some areas, when it comes to IT adoption, there’s much knowledge to be shared across the world, and that’s exactly what Saad Chaudry plans to do.
Whether it’s implementing an EHR system or landing on the moon, there wouldn’t be any “giant leaps” if not for the sacrifices made by those who came before us, says Saad Chaudhry. “We don’t succeed alone.”
HIMSS19 was about a lot of things – building relationships, focusing on the human side of technology, and empowering patients. What it wasn’t about? “New and shiny objects,” according to a handful of influential leaders.