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Investing heavily in go-live support, laying the right groundwork, and having the right people in place are all critical to the success of a major initiative. But perhaps the most important component, said Jordan Ruch, CTO of RWJBarnabas Health, is the ability to “adapt to, and highly function throughout, periods of transformation.”
One of the most important investments an organization can make during the course of an EHR implementation? Ensuring clinicians have ongoing, at-the-elbow support, said Ray Gensinger, CIO of Hospital Sisters Health System.
