One thing CIOs can’t underestimate? The value of the infrastructure team, and the “very nuanced, very complicated” work they do, says John Henderson, who reflects on the key lessons he has learned during his career.
One way to make sure a “good crisis” doesn’t go to waste? By applying the lessons learned in ramping up virtual care to more effectively meet the needs of the quadruple aim, said our IT experts in a recent webinar.
It may not seem like the most exciting initiative, but investing in an agile network can provide stability during a crisis while also helping to prepare their organizations for the future, said our panelists in a recent webinar.
Testing individuals isn’t enough to stop the spread of Covid-19; it’s going to take centralized programs with interface engines, says Chuck Podesta, who talks about UConn Health’s collaboration with Jackson Labs and Epic.
The two key components of leading through a crisis? Set a clear direction, and “create an environment where people feel comfortable expressing concerns,” said CIO David Reis, who talked about his team’s efforts at Hackensack Meridian Health.