As Covid-19 demonstrated, healthcare is far behind the eight-ball when it comes to scalability and agility. But it doesn’t have to be that way, according to our panelists, who discussed the steps they’re taking to modernize their infrastructures.
When IT and physician leaders are willing to “leave their titles outside the room and go shoulder to shoulder to work through problems,” not only does it help build morale – it can also help increase productivity, said James Brady, CISO at Fairview Health Services.
Sometimes the most effective way to sell a cybersecurity to executive leadership is by showing “how much it would cost if you couldn’t deliver patient care for one day,” said CISO Jim Brady in a recent interview.
One thing CIOs can’t underestimate? The value of the infrastructure team, and the “very nuanced, very complicated” work they do, says John Henderson, who reflects on the key lessons he has learned during his career.
One way to make sure a “good crisis” doesn’t go to waste? By applying the lessons learned in ramping up virtual care to more effectively meet the needs of the quadruple aim, said our IT experts in a recent webinar.