For CISOs, the most important aspect of the role has become resiliency. And without a solid culture focused on fostering engagement and eliminating friction, it can’t be achieved, according to Erik Decker and Julian Mihai.
Creating a culture in which individuals feel empowered to raise their hands – and leaders are willing to admit when a strategy isn’t working – is one of the keys to successful adaptive risk management, according to our panelists.
There’s no doubt that strategic alignment, governance structure and executive buy-in are key factors in advancing innovation. But so is a willingness to step completely out of the box, said panelists Rick Schooler, Tressa Springmann and Anne Wellington at the CHIME21 Fall Forum.
Despite an increased focus on patient experience, “We haven’t moved the needle much,” said Ed Marx and Cris Ross, who hope to change that by sharing lessons learned from their own healthcare journeys, and insights from recent discussions.
At Froedtert & Medical College of Wisconsin, the concept of digital by default means shifting the way care is delivered and business is conducted, says Bradley Crotty in this podcast. “It means don’t just do digital; be digital.”