One way to encourage team members to disconnect while on vacation? By asking them to appoint a point person, said Lee Milligan, MD. Not only does it fill the void; it also allows for “professional growth for that individual.”
“You must fully understand the position, and the person occupying the position, to determine if it should be remote,” said Chani Cordero, CIO at Brooke Army Medical Center, reflecting on how Covid has changed her approach.
For healthcare leaders, it’s more important than ever to offer flexibility to their team members. But the understanding needs to be mutual, according to Craig Richardville, Chief Digital and Information Officer at Intermountain Healthcare, who talks about striking a balance.
The best way to avoid burnout among staff is to ensure they’re given opportunities to completely disconnect, says Kate Pierce, CIO at North Country Hospital. Doing so requires “deliberate intent, clear expectations, and an organizational understanding and commitment.”
It’s become far too common – and too easy – for IT teams to experience burnout. For CIOs, it means not just encouraging staff to take time off to recharge, but enforcing it, says Nicholas Szymanski.