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“We can’t be casual about it anymore.” In this podcast, Rick Evans, CXO at NewYork-Presbyterian talks about how his team is working to reduce care disparities, remove racial bias from protocols, and leverage data to better understand patients.
The dramatic spike in virtual visits and remote work helped push digital technology to the forefront in healthcare. Now, it’s time for leaders to “take the reins” and leverage those capabilities, said Joel Vengco and Jacki Monson during a recent discussion.
The problem isn’t that artificial intelligence is advancing quickly; it’s that AI is moving faster than regulatory frameworks, and may be worsening systemic issues, said Dr. John Halamka, who addressed this and other critical topics during the quarterly HIT Policy Update.
“What’s really missing in our culture is the ritual and ceremony.” With Memorial Day approaching, Kate Gambe reflects on what the holiday actually means, and how it can serve as a remembrance for those who sacrificed their lives – on the battlefield or in the frontlines of care.
At its core, patient experience is about helping people “communicate efficiently and effectively,” says Rick Evans, CXO at NewYork-Presbyterian. In this podcast, he talks about how his team has continued to work toward that goal despite PPE and other Covid-related challenges.
