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“Digital encompasses so many things we’re doing,” said HSS CIO Jamie Nelson, who talked about her team’s holistic digital strategy during a recent podcast. She also discussed the “unintended consequences” of remote work models, the challenge for women leaders, and why there is no ‘normal.’
Although automation has certainly played a key role in driving digital transformation, being a digital organization goes far beyond the technology piece, said CIO Bill Hudson in this interview. “It’s about how the technology is used and integrated.”
As Hospital for Special Surgery continues to recover from the “ghost town” effects from Covid, CIO Jamie Nelson is setting her sights on the next big thing: “digitizing supply chain, finance, and HR functions,” she said in this podcast interview.
With many organizations still operating in remote or hybrid environments, it’s becoming increasingly difficult to facilitate collaboration and ensure teams stay connected to the overall mission, said our panelists. “We want to develop that rapport that you can’t get remotely.”
One of the most important components of the CIO role in acknowledging that one person can’t provide all of the leadership for an organization, said Rick Lang in a recent interview. “You have to be able to delegate and empower your direct reports and the people that report to them.”
