Forget shiny tool syndrome; true digital transformation is about leveraging capabilities to ensure the best possible experience for patients, and to “earn the right” to become their primary care provider, said our panelists during a recent webinar.
As Covid-19 demonstrated, healthcare is far behind the eight-ball when it comes to scalability and agility. But it doesn’t have to be that way, according to our panelists, who discussed the steps they’re taking to modernize their infrastructures.
When IT and physician leaders are willing to “leave their titles outside the room and go shoulder to shoulder to work through problems,” not only does it help build morale – it can also help increase productivity, said James Brady, CISO at Fairview Health Services.
Sometimes the most effective way to sell a cybersecurity to executive leadership is by showing “how much it would cost if you couldn’t deliver patient care for one day,” said CISO Jim Brady in a recent interview.
One way to make sure a “good crisis” doesn’t go to waste? By applying the lessons learned in ramping up virtual care to more effectively meet the needs of the quadruple aim, said our IT experts in a recent webinar.