The CIO’s job isn’t to try to make every customer happy. It’s to make sure everyone’s voice is heard and their questions are answered, says Erik Pupo.
The opportunity show that an organization can flourish with the right technology, vision, and strategic plan, all while providing “essential services,” was too good for CIO Jennifer D’Angelo to pass up.
Physician champions play a critical role in driving EHR adoption in any setting, but particularly in behavioral health, says Jennifer D’Angelo, who talks about how her team is working to improve usability.
Selecting a vendor can be difficult, but what comes next can be even tougher, says Mike Magera, who talks about his top priorities from an infrastructure standpoint, and what it takes to negotiate successfully with vendors.
When an organization grows as rapidly as Hendricks Regional Health has during the past five years, IT often has to scramble to keep up, says Jessica Cornelius, who talks about the transformation at her organization.