The first lesson B.J. Moore learned about working in healthcare? Before the “exciting” technologies like artificial intelligence can be leveraged, a whole lot of not-so-exciting tasks need to be taken care of, like creating a simplified operating environment.
The days where the CMIO’s primary role was to “keep the natives from growing restless” are done, according to Michael Marino. “You have to be part MBA, part physician, and part technology executive,” he says.
There’s no way around it; diverse patient populations need diverse ways of interacting and engaging with providers. The sooner we accept that and make it happen, the better we’ll all be, says CMIO Michael Marino.
Although the industry has made great strides in terms of usability, a lot still needs to be done to ensure that technology is working for clinicians – and not the other way around, says CNIO Nancy Yates.
The critical role informatics plays in usability discussions? Helping clinicians to focus on the problem that needs to be solved, and figure out the best way to do that using their input, says CNIO Nancy Yates.