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  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
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  • Advisory Panel
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    • 5/24-Improving the Patient Call Experience
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    • On-Demand Webinar Library

Q&A with CIDO Tom Barnett, Part 2: “Last year changed the game for everybody.”

06/10/2021 By Kate Gamble Leave a Comment

The difference between a vendor and a partnership is actually quite simple, according to Tom Barnett. A vendor will try to sell a product – regardless of whether is the right fit, whereas a partner wants to find the right fit, even if it’s not their product.

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Filed Under: Communication/Transparency, Consumer experience, Digital Health, Featured, Innovation, Interviews, Vendor Management Tagged With: Baptist Memorial Health Care, Epic, Podcast, Tom Barnett

Q&A with CIDO Tom Barnett, Part 1: “Process Is Always Upstream from Technology.”

05/05/2021 By Kate Gamble Leave a Comment

Digital initiatives are more about workflow than anything else, says Tom Barrett. In this podcast, he talks about the progression of the CIO role, what it takes to drive change, and how he has made himself available to his team during the pandemic.

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Filed Under: Change management, CIO Roles & Responsibilities, Digital Health, Featured, Interviews, Process Improvement Methodologies, Remote Work Tagged With: Baptist Memorial Health Care, Podcast, Tom Barnett

Q&A with CIO Tom Barnett, Part 3: “Always Focus on the Problem You’re Trying to Solve.’

08/15/2019 By Kate Gamble Leave a Comment

The key to getting IT folks at the table when decisions are being made, rather than after the fact? By helping them to understand the critical role they play in patient care, says CIO Tom Barrett, who talks about going from service provider to ‘transformational partner.’

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Filed Under: Collaboration/Shared best practices, Digital Health, Featured, Innovation, Interviews, Workflow/Usability Tagged With: Podcast, Tom Barnett, University of Rochester Medical Center

Q&A with CIO Tom Barnett, Part 2: “The Key Is Definitely Communication.”

08/07/2019 By Kate Gamble Leave a Comment

The larger the organization, the more difficult it becomes to manage IT requests and ensure initiatives align with the organization’s strategic vision. That, says CIO Tom Barnett, is where advisory councils come into play.

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Filed Under: Accountability, Communication/Transparency, Featured, Governance, Interviews, Strategic Planning Tagged With: Podcast, Tom Barnett, University of Rochester Medical Center

Q&A with CIO Tom Barnett, Part 1: “It’s Not Always About Technology.”

08/01/2019 By Kate Gamble Leave a Comment

Before any major project can be launched, there are “core fundamental and foundational processes” that need to be established, says CIO Tom Barnett. At URMC, it started with creating an IT Service Management team.

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Filed Under: Featured, Governance, Interviews, Post-Implementation Optimization, Project Management, Workflow/Usability Tagged With: Podcast, Tom Barnett, University of Rochester Medical Center

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