Leaders at different organizations may have employed different strategies to fight Covid-19, but there’s one universal belief when it comes to the pandemic: healthcare has forever changed, said Christopher Longhurst, MD, and Rob Fields.
Teamwork is always important, especially in a field as complex as healthcare. But perhaps no time is more critical than a go-live for everyone to be on the same page, working toward the same goal, says Sue Schade, interim CTO at UVHN.
By doing something as simple as holding daily huddles, leaders can enable their teams to “learn from each other and make data-based decisions across the health system,” says Kristin Myers, SVP of IT at Mount Sinai Health System.
Sometimes it’s not the data providers can see that helps improve care delivery, but the data they can’t see, says ConcertoHealth CIO Sampath Narayanan, who talks about his team’s strategy.
Although some CIOs might dread conversations with clinical leaders asking for new EHR functionalities, J.D. Whitlock welcomes it — because it’s much better than the alternative.