As organizations deal with the lingering challenges stemming from Covid, while looking ahead at how digital tools can help improve engage and ease burnout, it’s never been more important for leaders to come together, as several did during a panel at ViVE22.
Although our interviews ran the gamut in 2021, covering everything from cybersecurity best practices to data-driven decision making, one theme stood out most: moving forward.
Enabling digital health isn’t just going to become a benefit for health systems; it’s going to become a competitive differentiator, which means leaders need to ensure the right foundation is in place, according to our CIO panelists.
For healthcare IT leaders, it’s not enough just to keep transactional systems working or introduce new digital capabilities if you’re not able to leverage data to make better decisions and achieve insights, says Andy Crowder.
Quality patient care is always the top priority. But at the same time, leaders must be focused on new customer acquisition, says CIO Andy Crowder. “If you don’t make it easy for people to find the things they want, you’re not going to have market growth.”