Oftentimes it isn’t a lack of skills that prevents individuals from reaching their potential, but a lack of confidence, says CIO Tamara Havenhill-Jacobs, who believes part of the leader’s role is to have “those critical conversations.”
By implementing a process in which all employees – from food service to C-suite leaders – can present ideas and receive feedback, Hackensack Meridian is creating a culture of innovation, says Dr. Andrew Pecora.
As the new CIO, your first priority – even before creating an IT roadmap – is to open the lines of communication and make sure your team understands you’re not there to “rip out the rug from under them,” says Linda Stevenson.
It’s no longer enough for healthcare IT leaders to have technical acumen, says Tamara Havenhill-Jacobs. “I’m seeing more CIOs who have had the time and experience to develop insight into how to have those conversations and engage effectively.”
As organizations increasingly look to collaborate with outside providers to create a more complete care picture, tools like artificial intelligence and open APIs could play a significant role, says CIO Jennifer D’Angelo.