For health IT leaders, 2020 proved to be the ultimate litmus test. What matters, however, isn’t whether organizations passed, but how they reacted, and how they plan to improve going forward, said our panelists.
As consumer expectations continue to shift, CIOs find themselves in the difficult position of having to keep an eye toward the future without losing sight of the present, said Aaron Miri and Lee Milligan during a recent panel discussion.
For many IT employees, remote work equals more work, which means CIOs need to take action to help reduce the risk of burnout and improve work-life balance, says David Chou, who provides tips from fellow leaders.
As IT organizations take on a more strategic role, forming mutually beneficial partnerships with vendors will become increasingly critical, says Ryan Smith, CIO at Intermountain Healthcare.
Although the initial phases of an IT organization’s Covid-19 strategy – respond, recover, and reinforce – all play a critical role, the most important component is the fourth: reimagining technology’s impact on the future, says CIO Tom Andriola.