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  • Subscribe
  • Advertise
  • About
    • Our Team
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advisory Panel
  • Webinars
    • 5/24-Improving the Patient Call Experience
    • 5/26-Keys to Keeping Compliant
    • 6/2-Training Clinicians on Key Apps
    • 6/7-Ensuring Cloud Security
    • 6/14-Leading Remote Workforces
    • On-Demand Webinar Library

“It’s a Journey”: CIOs Share Best Practices for IT Training and Support in a Post-Covid World

03/07/2022 By Kate Gamble Leave a Comment

As IT teams transitioned to remote or hybrid models, CIOs were forced to rethink their strategies for providing consistent training and support, according to our panelists. “It’s been a big lift from multiple perspectives.”

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Filed Under: Communication/Transparency, EHR Migration, Featured, Interviews, Post-Implementation Optimization, Staff Training Tagged With: 314e, Jessica Cornelius, karen marhefka, Michael Restuccia, Ryan Seratt

Q&A with Karen Marhefka, Part 2: “In a remote structure, everyone has more of a voice.”

06/17/2021 By Kate Gamble Leave a Comment

For Karen Marhefka, serving in an advisory role to Liz Johnson provided an opportunity to hone her skills in navigating “the politics and nuances” of the healthcare IT world, while also watching her “blind side.”

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Filed Under: Career Path, Featured, Interviews, Leadership/Staff Management, Remote Work, Women in IT Tagged With: karen marhefka, Podcast, RWJBarnabas Health

Q&A with Karen Marhefka, Part 1: “The Tools Are Great, But It’s an Enormous Amount of Change.”

06/02/2021 By Kate Gamble Leave a Comment

When it comes to EHR migrations, having the best tools and the best change management strategy in the world isn’t going to be enough if you don’t have the right culture, says CIO Karen Marhefka in this interview.

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Filed Under: Change management, Communication/Transparency, EHR Migration, Featured, Interviews Tagged With: karen marhefka, Podcast, RWJBarnabas Health

Karen Marhefka, Associate CIO, UMass Memorial Healthcare, Chapter 4

05/07/2012 By Anthony Guerra Leave a Comment

The HIT workforce shortage and staff management
Working with consultants, Encore Health Resources
Working for George Brenckle
HIT and Eddie Money
The changing role of the CIO

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Filed Under: Consulting, HIT Workforce Shortage, Leadership/Staff Management Tagged With: karen marhefka, Podcast, umass memorial healthcare

Karen Marhefka, Associate CIO, UMass Memorial Healthcare, Chapter 3

04/30/2012 By Anthony Guerra Leave a Comment

IT’s identity crisis
IT as a black hole, pulling in more and more functions and departments
Figuring it all out — start with clinical performance management in mind and work back
The importance of open, honest dialogue

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Filed Under: Communication/Transparency, IT Operations, Leadership/Staff Management Tagged With: karen marhefka, Podcast, umass memorial healthcare

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