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For Karen Marhefka, serving in an advisory role to Liz Johnson provided an opportunity to hone her skills in navigating “the politics and nuances” of the healthcare IT world, while also watching her “blind side.”
When it comes to EHR migrations, having the best tools and the best change management strategy in the world isn’t going to be enough if you don’t have the right culture, says CIO Karen Marhefka in this interview.
The HIT workforce shortage and staff management
Working with consultants, Encore Health Resources
Working for George Brenckle
HIT and Eddie Money
The changing role of the CIO
IT’s identity crisis
IT as a black hole, pulling in more and more functions and departments
Figuring it all out — start with clinical performance management in mind and work back
The importance of open, honest dialogue
How to optimize product use with so many new projects to tackle
The need to have a stable strategic plan
What to do when everything’s a priority
Appreciating the elevated role of IT in a health system
