One of the key aspects of change management, according to CIOs Jason Mason and Karen Marhefka, is making sure the key players understand what’s required – and “asking the hard questions,” they said during a recent panel discussion.
As IT teams transitioned to remote or hybrid models, CIOs were forced to rethink their strategies for providing consistent training and support, according to our panelists. “It’s been a big lift from multiple perspectives.”
For Karen Marhefka, serving in an advisory role to Liz Johnson provided an opportunity to hone her skills in navigating “the politics and nuances” of the healthcare IT world, while also watching her “blind side.”
When it comes to EHR migrations, having the best tools and the best change management strategy in the world isn’t going to be enough if you don’t have the right culture, says CIO Karen Marhefka in this interview.
The HIT workforce shortage and staff management
Working with consultants, Encore Health Resources
Working for George Brenckle
HIT and Eddie Money
The changing role of the CIO