For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job.
For health systems, respecting patient autonomy and fostering trust is paramount. But when it comes to adolescents – and elderly patients with healthcare proxies – it can be too hard to do the right thing, says Patrick Woodard, MD.
One of the most significant challenges facing healthcare organizations is how to effectively and safely distribute the Covid-19 vaccine. For UCHealth, the answer lies in the patient portal, according to CMIO CT Lin.
With Covid-19 testing volumes and positivity rates going up and down (and back up again), leaders are trying to make sense of the data and find the right strategy to get them trending in the right direction, says CMIO CT Lin.
Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.