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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 2/7-3rd-Party Vendor Risk
    • 2/9-Leveraging AI to Lower Costs
    • 2/14-Communicating the Value of IT
    • On-Demand Webinar Library

Q&A with TrueCare CIO Tracy Elmer, Part 2: “Innovation is all about problem solving.”

04/26/2022 By Kate Gamble Leave a Comment

For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job.

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Filed Under: Consumer experience, Digital Health, Featured, Innovation, Interviews, Patient Portals, Professional Development, Workflow/Usability Tagged With: Podcast, Tracy Elmer, TrueCare

A Matter of Trust: How to Leverage Digital Tools to Build Better Relationships with Adolescent Patients

10/21/2021 By Patrick Woodard Leave a Comment

For health systems, respecting patient autonomy and fostering trust is paramount. But when it comes to adolescents – and elderly patients with healthcare proxies – it can be too hard to do the right thing, says Patrick Woodard, MD.

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Filed Under: Columns, Digital Health, Patient Engagement, Patient Portals Tagged With: Methodist Le Bonheur Healthcare, Patrick Woodard

UCHealth’s Covid Vaccine Rollout: The EHR Is Our Superpower

01/12/2021 By CT Lin Leave a Comment

One of the most significant challenges facing healthcare organizations is how to effectively and safely distribute the Covid-19 vaccine. For UCHealth, the answer lies in the patient portal, according to CMIO CT Lin.

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Filed Under: Columns, Covid-19, Featured, Patient Experience, Patient Portals Tagged With: CT Lin, UCHealth

EHR vs Covid-19: Trends in Testing, Telehealth and Hospitalizations

11/10/2020 By CT Lin Leave a Comment

With Covid-19 testing volumes and positivity rates going up and down (and back up again), leaders are trying to make sense of the data and find the right strategy to get them trending in the right direction, says CMIO CT Lin.

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Filed Under: Business Intelligence/Analytics, Columns, Patient Portals, Telehealth Tagged With: CT Lin, UCHealth

Is It Time to Shake Up Patient Portals?

02/19/2020 By Mike Davis Leave a Comment

Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.

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Filed Under: Columns, Consumer experience, Featured, Patient Engagement, Patient Portals Tagged With: KLAS, KLASNotes, Mike Davis

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