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Instead of requiring patients to use a portal to schedule visits or access their information, why not push these services out in an interactive manner, asks Mike Davis, who suggests it might be time for a hybrid approach to engagement.
Rural health organizations face myriad challenges, from recruiting top IT talent to meeting the same regulations as large health organizations. But it also comes with benefits, says CIO Patrick Yount.
Rather than acting as a barrier during patient encounters, EMRs can actually help improve engagement — if physicians receive the right training, says Mike Davis.
Although it encountered resistance at first, University of Colorado’s strategy to release Open Notes to patients has resulted in improved outcomes and increased patient satisfaction, says CMIO CT Lin.
Imagine a world where every single interaction patients have with payers or providers could be done online, while providing a remarkable user experience. Can’t picture it? Successful organizations can, says Paul Roemer.
