Steve Crocker, CISO at Methodist Le Bonheur Healthcare, says after receiving a full briefing from IT security, business leaders should make the final decision on how much risk they want to accept.
With rural health status still lagging behind dramatically, perhaps it’s time to “start thinking beyond driving shareholder value,” and start thinking about customer value, noted Patrick Woodard, MD, Chief Digital Officer at Methodist Le Bonheur Healthcare.
For health systems, respecting patient autonomy and fostering trust is paramount. But when it comes to adolescents – and elderly patients with healthcare proxies – it can be too hard to do the right thing, says Patrick Woodard, MD.
One way to improve patient experience? Stop measuring by asking whether the consumer “had their medications explained and if they understand their care,” says Dr. Patrick Woodard, who shares his thoughts in this blog.
Technology may provide the backbone for care coordination, but the lifeblood is communication, says CHIO Cynthia Davis, whose team was able to improve patient satisfaction and reduce costs by asking the right questions.