An organization doesn’t need a lot of resources to be innovative — in fact, sometimes having to stretch dollars can generate ideas that otherwise wouldn’t have surfaced, says CIO Denni McColm.
Ken Lawonn, SVP & CIO, Sharp HealthCare, Chapter 2
Health plan & the “interesting dynamic” with payers
Creating an IT risk management department
Educational awareness — “Healthcare workers tend to be trusting.”
Rise of the CISO
Posturing for pop health — “It’s not scalable with the existing technology.”
Mobility steering committee
Allscripts’ FollowMyHealth portal
Myra Davis, SVP & CIO, Texas Children’s Hospital, Chapter 3
Brian Sterud, VP of IT & CIO, Faith Regional Health Services, Chapter 2
The “Holy Grail” for portals
Security & the industry-wide “Sense of urgency”
External penetration tests & internal threat tests
Security committee with cross-section representation
“We have the platform to have the discussions that we need to have.”
Having a CEO who “gets it.”
MU 2 attestation with providers
What’s The Missing Link With Healthcare Consumerism?
All things being equal. We use that phrase a lot. It occurred to me that the only reason to use the phrase is that more often than not, all things are not equal. In healthcare, experiences never equal expectations. The last best experience that anyone has anywhere becomes the minimum expectation for the experience they […]
Brian Sterud, VP of IT & CIO, Faith Regional Health Services, Chapter 1
How To Hire A Patient Experience Officer
I was making dinner the other night and was reminded of a story I heard on NPR. The narrator and his wife were talking about their 50-year marriage. One of the stories the husband mentioned concerned his wife’s meatloaf. Their recipe for meatloaf was one they had learned from his wife’s mother. Over the years […]