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Dave Garrett, SVP & CIO, Novant Health, Chapter 3

05/05/2014 By Kate Gamble Leave a Comment

Consolidated billing
Iris biometrics for patient ID
Shared service agreements
30 years in healthcare — “Once I got in there, I stuck with it.”
Previous roles in the banking & vendor worlds
His leadership style — “I expect a lot from my team.”
Staff retention challenges

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Filed Under: Career Path, Leadership/Staff Management Tagged With: Dave Garrett, Epic, M2Sys, Novant Health, Podcast

Dave Garrett, SVP & CIO, Novant Health, Chapter 2

04/28/2014 By Kate Gamble Leave a Comment

“It’s all about the patient”
Creating repeatable rollout model
Hitting metrics — “We had money coming in the door within 7 days.”
Super users “carrying the flag”
Pay it forward, pay it backward
Epic MyChart — Zero to 300K users in 2.5 years
Transforming care at the bedside

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Filed Under: Clinical Transformation, Patient Engagement, Patient Portals, Physician Leadership, Project Management, Vendor Management Tagged With: Dave Garrett, Epic, Novant Health, Podcast

Dave Garrett, SVP & CIO, Novant Health, Chapter 1

04/22/2014 By Kate Gamble Leave a Comment

About Novant
From 90 billing systems & 12 EMRs to 1 integrated system (Epic)
Completing a 5-year rollout in 2 years
“Bigger and bigger” waves
Novant Health Community Connect
Getting past cost — “You can always find something cheaper.”
One patient, one record, one remarkable experience

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Filed Under: Ambulatory EMR, Hospital/Independent Doc Integration, Project Management, System Selection Tagged With: Allscripts, Dave Garrett, Epic, Novant Health, Podcast

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