Whether you’re in the business of providing care or serving meals, there’s no rule against branching out from your area of specialty – as long as it’s done slowly, thoughtfully and deliberately, says Anthony Guerra.
No one wants to be the bearer of bad news, especially when it means risking the loss of business. But by failing to offer honest feedback, you’re ultimately failing the product – and your reputation, says Anthony Guerra.
In an industry where reputation is everything, we can never underestimate the importance of demonstrating character and conducting ourselves professionally, says Anthony Guerra.
There are times when you need to accept defeat and go quietly in the night, and times when you need to stand up for yourself – and those around you, says Anthony Guerra.
For better or worse, it’s ultimately the people at the top who determine the culture, direction, and values of a company, says Anthony Guerra, who talks about the dangers of toxic and absentee leadership.