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About CHS
Multiple-vendor platform with Epic, Cerner & McKesson
“The future is interoperability and being able to share data.”
EDW, HIE & patient engagement
Using patient-generated data to create “a “unified, holistic view”
Learning from Mint.com — “We’re going to you.”
Population health with Emory — “They’re able to access information much easier.”
Reducing readmissions with paramedicine
Meditech’s portal functionality — “It doesn’t fit our patient population.”
From outdated systems to being a Horizon development site
The mentor that “helped moderate” him
Being the new CIO — “It’s all about interacting with people. The strategy will come.”
Patient portals — “The toughest measure to hit.”
His team’s 5-point engagement strategy
Shifting responsibilities
Mississippi Affiliated Network
“We needed a strategy so we’re not always at the mercy of Medicare or Blue Cross.”
Improving throughput — “That’s the name of the game now.”
Breaking out of break/fix mode
Transparency with the board — “This is where you are. Here’s what we need to do.”
Challenging vendor parameters with EMC
“The costs are the costs; we need to manage how we do this”
Data & network overhaul
Partnering with Brocade — “We sold them on the concept.”
The “welcome delay” of ICD-10
Dual-coding, clinical documentation improvement efforts
Revamping the HIM department
Outsourcing IS to McKesson
“Health IT is a calling, not a career”
Managing overachievers
About Good Samaritan
Looking at a potential merger to “take advantage of scaled economies.”
McKesson Paragon in hospital, Medent in ambulatory
Data integration through CCDs
MU as a top priority
“Drilling deeper” to manage population health
Patient portal “proxy access”
Preparing for Stage 2
Looking for ways to cut costs
Staff retention challenges — “The pool isn’t growing.”
Benchmarking against other orgs
From large IDN to community hospital
Advice for new CIOs — “Get on the CEO’s radar.”
Imprivata SSO
Revising the roadmap
IRMC’s “Heart and lung transplant”
Fine-tuning Paragon
Marketing to patients in the practice setting
Preparing for MU audits — “We’ve documented everything very well.”
No plans for M&A
About Indian River
Seasonal volumes & heavy Medicare/Medicaid population
Strategically scheduling IT projects
Rolling out an EHR roadmap
eClinicalWorks in practices & urgent care clinics
Going with Paragon — “We made that leap of faith”
“Infrequent admitters”
Piloting HIE
Challenges with patient matching
Mercy On Call
Working with RelayHealth to connect docs & patients
Patients embracing technology — “There’s going to be more of a demand for that.”
Lessons learned in disaster planning
