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Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 3

03/28/2016 By Kate Gamble Leave a Comment

Using care navigators to engage patients
20 years of dramatic change — “IT is constantly changing.”
Previous CIO role at Beaufort Memorial
Her leadership style: “I give them guidance, but there’s no micromanaging.”
A responsibility to mentor
Advice for CIOs: Don’t be afraid

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Filed Under: Career Management/Networking, Career Path, Leadership/Staff Management, Mentoring, Patient Engagement Tagged With: Kathy Ross, Podcast, Providence Hospital, Sacred Heart Health System

Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 2

03/21/2016 By Kate Gamble Leave a Comment

Clinically-led projects — “We’re being totally transparent and inclusive.”
Power of executive sponsorship
“Leadership all the way down is committed.”
From Allscripts to athenahealth in ambulatory
Analytics initiative with Optum — “It will give us a clear picture.”
The CIO’s challenge — “Projects don’t stop.”

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Filed Under: Ambulatory EMR, Business Intelligence/Analytics, Change management, HIE, Physician Engagement, Prioritization/Resource Allocation Tagged With: athenahealth, dbMotion, Kathy Ross, Optum, Podcast, Providence Hospital, Sacred Heart Health System

Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 1

03/15/2016 By Kate Gamble Leave a Comment

Dual CIO role — “It was a challenge initially.”
Consolidating into one IS department
“We’re like an IS company within Ascension.”
Forklift EHR replacement — “We’ve got a challenging year ahead of us.”
Goal of standardization across Ascension
Biggest challenge: change management

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Filed Under: Change management, Governance Tagged With: Cerner, Kathy Ross, Podcast, Providence Hospital, Sacred Heart Health System

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