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Using care navigators to engage patients
20 years of dramatic change — “IT is constantly changing.”
Previous CIO role at Beaufort Memorial
Her leadership style: “I give them guidance, but there’s no micromanaging.”
A responsibility to mentor
Advice for CIOs: Don’t be afraid
Clinically-led projects — “We’re being totally transparent and inclusive.”
Power of executive sponsorship
“Leadership all the way down is committed.”
From Allscripts to athenahealth in ambulatory
Analytics initiative with Optum — “It will give us a clear picture.”
The CIO’s challenge — “Projects don’t stop.”
Dual CIO role — “It was a challenge initially.”
Consolidating into one IS department
“We’re like an IS company within Ascension.”
Forklift EHR replacement — “We’ve got a challenging year ahead of us.”
Goal of standardization across Ascension
Biggest challenge: change management
