With the market becoming saturated with secure messaging solutions, it’s critical that leaders properly vet vendors to determine which solution is the best fit, says CIO Jeff Brown.
What To Ask Before Choosing a Secure Messaging Vendor
Message Received: How Secure Texting Can Improve Care
Despite the fact that secure text messaging can help foster a more collaborative environment and increase efficiency, it still has its critics, says CIO Jeff Brown, who discusses the benefits of this technology.
The Growing Role of CRM In Healthcare
Despite the benefits it offers in improving the patient experience and ensuring compliance, CRM systems have had little traction in healthcare. But that, says CIO Jeff Brown, is about to change.
Jeff Brown, CIO, Martin’s Point Health Care, Chapter 3
With an increased focus on leveraging technology to improve engagement, leaders must make sure the human touch doesn’t get lost in the shuffle, says CIO Jeff Brown, who talks about achieving that balance.
Jeff Brown, CIO, Martin’s Point Health Care, Chapter 2
Despite the fact that it’s a top priority for many healthcare leaders, patient engagement is still an “untapped frontier,” says CIO Jeff Brown, who talks about his strategy at Martin’s Point.
