“The foundation of healthcare may remain solid, but many of the walls, floors, windows, and doors that sit on this foundation are rotting and need to be replaced,” said John Halamka and Paul Cerrato, who discuss the need for digital reconstruction.
When IT and physician leaders are willing to “leave their titles outside the room and go shoulder to shoulder to work through problems,” not only does it help build morale – it can also help increase productivity, said James Brady, CISO at Fairview Health Services.
For organizations focused largely focused on primary care, an essential aspect in getting through Covid-19 was the ability to reimagine vendor relationships. “Without partner support, it would’ve been hard to move through this,” said Ray Lowe.
The easiest route for cybercriminals in accessing patient data is through email, according to CISOs Chris Frenz and Steve Dunkle, who share tips on how to do that, and how to stay ahead of the next wave of threats.
One of the core functions of the CIO’s role is being able to translate clinical needs and make them resonate to the point where teams are willing to put in extra efforts, said Aaron Miri. “You have to be in the pilot’s seat.”