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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 10/12-Fighting Insider Breaches
    • 10/17-Improving Patient Communications
    • 10/25-Medical Device Security
    • 10/26-Being Audit-Ready
    • On-Demand Webinar Library

Q&A with Cleveland Clinic’s Director of Cyber Keith Duemling: Show the Business You’re an Ally

12/13/2022 By Anthony Guerra Leave a Comment

“Protecting workstations in their traditional form is not a technique that scales any longer,” says Keith Duemling, director of cybersecurity technology protection at the Cleveland Clinic. In this interview with healthsystemCIO Founder and Editor-in-Chief Anthony Guerra, Duemling talks about how he and his team of cybersecurity engineers have no small task tackling “the sheer magnitude and scale of security” at the clinic, which involves literally thousands of vendors. Third-party risk is a key trend to watch, but so is the increase in patient-owned devices being used for diagnostic purposes, Duemling says. “It’s really challenging because obviously you can’t deploy traditional tools onto someone’s privately owned device, but you are, to some degree, still responsible for the protection of their information, and certainly their protection when it comes to the care that they receive.” Ultimately, it requires building strong relationships in the enterprise and getting out in front of demand when it comes to IT.

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Filed Under: CISO Interviews Tagged With: Cleveland Clinic, Keith Duemling, Podcast

Q&A with Ed Marx, Part 2: “If We Allow Ourselves to Become Hardened, We Lose Focus.”

10/03/2019 By Kate Gamble Leave a Comment

The lines between IT, clinical, and operations have blurred, and if leaders don’t take the time to understand the needs and challenges of other departments, and work together to solve them, “we’ll become irrelevant,” says Ed Marx.

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Filed Under: Culture, Digital Health, Featured, Interviews, Leadership/Staff Management, Patient Experience Tagged With: Cleveland Clinic, Ed Marx

Q&A with CIO Ed Marx, Part 1: “You always need a fully functioning, high performing team.”

09/25/2019 By Kate Gamble Leave a Comment

If a CIO or other leader is faced with an unplanned absence, the last thing you or your team wants to think about is who’s in charge of what, says Ed Marx, who talks about the “matrix” that helped provide guidance at Cleveland Clinic during his recent illness.

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Filed Under: Communication/Transparency, Culture, Featured, Interviews, Leadership/Staff Management, Patient Experience Tagged With: Cleveland Clinic, Ed Marx

You Have Cancer: 66,172 Thanks

09/13/2019 By Edward Marx Leave a Comment

For Ed Marx, who recently wrapped up his cancer treatments, being a patient only further advanced his “drive to be part of digital transformation and bring hope,” he writes in the final installment of this blog series.

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Filed Under: Cancer Care, Columns, Featured, Patient Experience Tagged With: Cleveland Clinic, Ed Marx

You Have Cancer: Empathy Thoughts

08/30/2019 By Edward Marx Leave a Comment

One of the most powerful qualities a leader can have is empathy, says Cleveland Clinic CIO Ed Marx, who talks about how his cancer journey has increased his capacity to feel and understand.

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Filed Under: Cancer Care, Columns, Featured, Patient Experience Tagged With: Cleveland Clinic, Ed Marx

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