One of the key components in creating a digitally enabled organization? Blurring the lines to the point where an external observer could not differentiate the CIO from any other member of the C-Suite, says Ed Marx.
Leveraging the Digital Opportunity
500 Days, Part 5: Hitting Your Leadership Stride
After the first six months in a new leadership role – which often feels more like a sprint than a marathon – it’s time to hit your stride, says CIO Ed Marx, who provides guidance on everything from remaining visible to managing up.
The First 90 Days: Establishing Your Division DNA
The first three months of a new role should be spent learning the culture, establishing relationships, converting quick wins, and building your team, says CIO Ed Marx, who talks about how he hopes to do that.
The Next 30 Days
After the first month in a new role, what should leaders be doing – and not doing – to make sure they’re getting off on the right foot? CIO Ed Marx talks about this pivotal time period and offers advice based on his own experience.
A ‘Bold’ Statement: How Operationalizing Empathy Can Improve Patient Care
There’s nothing ‘soft’ about empathy. In fact, if it’s incorporated into workflows, processes, and checklist, it can dramatically improve patient experience, says Adrienne Boissy, MD, Chief Experience Officer at the Cleveland Clinic.
