The lines between IT, clinical, and operations have blurred, and if leaders don’t take the time to understand the needs and challenges of other departments, and work together to solve them, “we’ll become irrelevant,” says Ed Marx.
If a CIO or other leader is faced with an unplanned absence, the last thing you or your team wants to think about is who’s in charge of what, says Ed Marx, who talks about the “matrix” that helped provide guidance at Cleveland Clinic during his recent illness.
For Ed Marx, who recently wrapped up his cancer treatments, being a patient only further advanced his “drive to be part of digital transformation and bring hope,” he writes in the final installment of this blog series.
One of the most powerful qualities a leader can have is empathy, says Cleveland Clinic CIO Ed Marx, who talks about how his cancer journey has increased his capacity to feel and understand.
Upon receiving the call that his cancer had been confined, Ed Marx wrestled with a complicated set of emotions, which included expressing gratitude for his health, remembering others who have battled the disease, and finding ways to “create good from this.”